Customer Service Request

Customer Service Resources and Process:

We are proud of the quality of our playground equipment and nature play early childhood products and are equally are committed to exceptional service

Steps for Service:

  • Step 1: Complete the Customer Service Form below for parts on an existing playground that need to be replaced or repaired.
  • Step 2: Upload Photos pertaining to the repair after filling out the form.  These guidelines describe what we need.
  • Step 3: Play Mart’s Customer Service Department will assist you in processing Warranty claims.

Note: If you are requesting Missing Parts from a recent shipment, complete this form

Warranty Registration: To register your new playground for warranty purposes, please complete this Warranty Registration Form as soon as possible!

Customer Service Request Form