Customer Service Request

Customer Service Resources and Process:

We are proud of the quality of our playground equipment and nature play early childhood products and are equally are committed to exceptional service

Step 1: Complete the Customer Service Form below for parts on an existing playground that need to be replaced or repaired.
Step 2: Upload Photos pertaining to the repair after filling out the form. These guidelines describe what we need.
Step 3: Play Mart’s Customer Service Department will assist you in processing Warranty claims.

Current Sales Rep Email (if known)
Safety First! Barricade any unsafe equipment from being used.

Physical Address of Playground Equipment
Purchased By Agency*
Project Name (name of Park, School, etc.)*
Contact Name*
First Last
Contact Title
Contact Email*
Contact Phone
Contact Cell
Contact Fax
Project Address*
Street Address Address Line 2 City State ZIP Code
Playground Equipment Information
Playset Name
MINI (4X4 POST) - MEGA (6X6 POST)
RSP Color
Originally Installed By
Date Purchased
MM slash DD slash YYYY
- I need to use a different billing address.
Billing Address
Street Address Address Line 2 City State ZIP Code
- My Organization is Tax Exempt
If your organization is Tax Exempt, please email your certificate of exemption to [email protected] or fax to 606-678-0911.
Description of Problem
Email
This field is for validation purposes and should be left unchanged.